I've never been to the Bullet Hole, but sjwsti's comments make me not want to go! If they are that anal about the brass then they should have cleaned it up before he got there. I'm not condoning the taking of the brass but come on.
Nah, it really is a nice range with friendly staff. All ranges tend to be nazi about different things. They have their set of rules, and want you to follow them like any other range operates.
The BH allows you to practice double tapping and other stuff with no worries and offers a dozen or so lanes. Indoor shotgun against a paper target is kinda handy, and being an indoor range, rifle shooting is limited for obvious reasons, but can be done. Their prices are also reasonable. I venture part of their reasonable prices is that they recoup money from the spent brass, so don't want people running around and vacuuming up trash bags full of brass.
I've always felt comfortable there... never like I was under a microscope or anything.
I've pulled a few booboo's while at the range and simply received a friendly reminder from the staff. (such as some ranges want you to de-case firearms at the rear and bring'em to the lane... the BH is opposite. they want you to decase in between the walls of your lane)
I still suggest people go to it... just gotta learn each particular range's quirks
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