General Categories > General Firearm Discussion
New and broken
Mark B:
--- Quote from: sparky0068 on November 28, 2015, 07:34:01 AM ---Purchased local, I did inspect, the part that broke was under a shroud that is not easy to remove without tools, the shop swapped the entire gun out and is sending it Ruger, they have seen a couple similar issues lately, the new was torn down and not picked, zero issues upon detailed inspection.
--- End quote ---
Nice to know that customer service is alive and well at some shops.
UPCrawfish:
Can you comment as to the vendor you were dealing with?
gsd:
--- Quote from: DenmanShooter on November 27, 2015, 07:58:15 PM ---I have a couple questions...
When you say you "picked it up" apparently you did not open and inspect.
Did you buy online and just pick it up at a FFL who did the transfer?
Did you actually purchase it at a local shop?
I never complete the transaction until I inspect the goods, but that's just me, I guess.
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Seriously? Damn dude, way to display some "Holier than thou"...
sparky0068:
Deguns has the best customer service in town. It doesn't hurt that I am a frequent customer.
tstuart34:
--- Quote from: sparky0068 on November 28, 2015, 08:10:45 PM ---Deguns has the best customer service in town. It doesn't hurt that I am a frequent customer.
--- End quote ---
Do you have their credit card yet?
Actually they just have yours on file haha.
Glad they took care of you. A lot of places will tell you to contact the manufacture and turn away,
Sent from my VS985 4G using Tapatalk
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