NFOA MEMBERS FORUM
General Categories => General Firearm Discussion => Topic started by: sparky0068 on November 22, 2015, 08:00:33 PM
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Well I picked up a Ruger American Ranch in 5.56 last week and upon getting home I discovered that the top camming lug was broken in the box. UGHHH, off to service it will go. I should look on the bright side this will be a supressor host and my stamp is aways off so I should stop complaning.
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Yikes.
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5.56 or .223 ?
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There's a reason I don't by Ruger or Remingtons any more. And I was a huge fan of both.
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One thing about it, Ruger will fix it. You can't QC every rifle going out the door.
I'm looking at a Ruger American predator in .243 for my Dad actually.
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5.56, the part has a fracture that was present and a seperate fresh break, I'm not worried Ruger will make it right.
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There's a reason I don't by Ruger or Remingtons any more. And I was a huge fan of both.
I was considering a Remington 700 the other day and somewhat horrified by what that firearm has become. Kind of sad where price point has taken quality.
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There's a reason I don't by Ruger or Remingtons any more. And I was a huge fan of both.
I totally agree with you on the Remington and now the Marlin brand they picked up and have made a joke of. The horror stories on these abound. But I am still willing to give Ruger a pass on this one. At least for now. I have bought two new Rugers in the last few years and both have been excellent. It looks like Sparky wound up with a flawed part that made it past the QC department. Let us know how they handle the issue. I will be interested to know because I have been eyeballing the new Precision Rifle of late.
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I have a couple questions...
When you say you "picked it up" apparently you did not open and inspect.
Did you buy online and just pick it up at a FFL who did the transfer?
Did you actually purchase it at a local shop?
I never complete the transaction until I inspect the goods, but that's just me, I guess.
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Purchased local, I did inspect, the part that broke was under a shroud that is not easy to remove without tools, the shop swapped the entire gun out and is sending it Ruger, they have seen a couple similar issues lately, the new was torn down and not picked, zero issues upon detailed inspection.
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Purchased local, I did inspect, the part that broke was under a shroud that is not easy to remove without tools, the shop swapped the entire gun out and is sending it Ruger, they have seen a couple similar issues lately, the new was torn down and not picked, zero issues upon detailed inspection.
Nice to know that customer service is alive and well at some shops.
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Can you comment as to the vendor you were dealing with?
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I have a couple questions...
When you say you "picked it up" apparently you did not open and inspect.
Did you buy online and just pick it up at a FFL who did the transfer?
Did you actually purchase it at a local shop?
I never complete the transaction until I inspect the goods, but that's just me, I guess.
Seriously? Damn dude, way to display some "Holier than thou"...
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Deguns has the best customer service in town. It doesn't hurt that I am a frequent customer.
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Deguns has the best customer service in town. It doesn't hurt that I am a frequent customer.
Do you have their credit card yet?
Actually they just have yours on file haha.
Glad they took care of you. A lot of places will tell you to contact the manufacture and turn away,
Sent from my VS985 4G using Tapatalk
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Purchased local, I did inspect, the part that broke was under a shroud that is not easy to remove without tools, the shop swapped the entire gun out and is sending it Ruger, they have seen a couple similar issues lately, the new was torn down and not picked, zero issues upon detailed inspection.
That's great and great customer service. I hope you get a lot of enjoyment out of that rifle. Looking at one myself, it's a great compact package. I wish it could take AR mags though. A nice little 10 rounder would be sweet in that rifle.