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General Categories => General Firearm Discussion => Topic started by: m0par on August 19, 2010, 12:52:30 PM

Title: I love Brownells!
Post by: m0par on August 19, 2010, 12:52:30 PM

Last night, I placed a small order. Then, after hitting the submit button, I realized I didn't order the main thing that I needed. So, I immediately placed a 2nd order for that item. I was going to email them asking if the orders could be combined, but got sidetracked and it never got done.

I received an email this morning stating that the orders were combined to save shipping, without even asking!

That's customer service!

(Just thought I'd share :) )

Title: Re: I love Brownells!
Post by: Dan W on August 19, 2010, 06:50:22 PM

The best thing about Brownell's is the customer service.

No questions asked returns for items you don't like, or need, or just didn't work out the way you wanted.

Title: Re: I love Brownells!
Post by: Rodney Moorhead on August 21, 2010, 08:41:02 AM

They are awesome and the people there know there stuff too.  Good folks and an asset to the firearms community.