Has anyone else had issues with SIG customer service?
I’m going to make a long story very short:
I sent my SIG556 Classic Swat in because it was failing to eject/extract (5/23/11). I immediately admitted to using reloaded ammunition. (If I broke it, I’ll pay for it. I just want it fixed.)
I am having trouble containing my frustration from talking to their customer service. Each time I call, they increase the expected turnaround time to accommodate how long I have been waiting. (I’ve been very professional and have been using the honey approach).
I even had one person say that there isn’t even a wait for rifle repairs: it’s been slow. They never have answers and many remind me that I am waiting in line.
I am looking to see what other people have experienced? At this point, I am ready to dump the rifle and never buy another SIG again.
