Working for the state I'll just tell you that every department is doing more with less to include NSP. The legislature puts additional requirements on state agencies (just like the feds do to the states) but may not include the necessary funding to support additional personnel to do the work. You say, ya, but it costs $100.00 so what does that money go to? Good question, but if you ask your governor, NSP, etc. to see if CCW fees go directly to support the permit program, you'll be surprised. I'll about guarantee there were no additional personnel assigned to the CCW permit process, just additional duties as assigned to civilian NSP employees.
On another note, I received my NE CCW permit today in only 28 days. Great job NSP!